Kuwait's "Sahl" app wins Informatics Award 2025, marking over 100 million completed transactions and honoring digital pioneers in the Arab world.

The Sheikh Salem Al-Ali Informatics Award announced yesterday the winners of its 25th edition, honoring five participants from Kuwait and other Arab countries for their outstanding contributions to digital transformation, coinciding with the award’s silver jubilee.

Kuwait received two notable accolades. The first went to "Sahl", a comprehensive government digital platform that integrates services and procedures to facilitate citizens’ and residents’ daily interactions. The platform boasts 2.3 million users and over 100 million completed transactions.

The second Kuwaiti award honored the late Mohammed Abdulrahman Al-Sharakh, a pioneering figure in the Arab digital industry, recognized for introducing the Arabic language to computing and leaving a lasting legacy in the region’s technology sector.

The remaining three awards were presented to Saudi Arabia, the United Arab Emirates, and Bahrain, each recognized as a leader in the UN e-Government Development Index 2024.

The organizers emphasized that winners were selected through rigorous and transparent criteria, reflecting tangible progress in digital transformation across the region.

Colonel Bashar Al-Sayed Hashem, Director of Information Systems at the Ministry of Interior and Head of the "Sahl" executive committee, noted that the award reflects the results of institutional collaboration and government-wide efforts, highlighting that "Sahl" was developed to meet genuine citizen needs under the leadership’s digital vision.

Advisor Tariq Al-Darbas, committee member, added that the recognition celebrates a national journey initiated in 2021 to create a unified government digital experience, built on transparency, integration, and user-friendliness.

Fajr Al-Yaseen, Quality Monitoring Officer and committee member, highlighted that "Sahl’s" success stems from strict adherence to quality standards and a user-centric approach, stressing the importance of data protection via the "MyID" digital authentication.

Amina Abdulrahim, Systems Development Monitoring Officer, noted that the national platform successfully transformed the concept of "Sahl" into a tangible service, integrating backend systems across agencies to ensure a secure and unified digital experience for all users.

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